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PRIMARY

3 - 6

INTERMEDIATE

7 - 8

SECONDARY

9 - 11

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Our Service Fees

Pay As You Go
  All amounts are in NZD 
Group 1-to-1
Price per week/session $45 $70
Session duration 1 hour
Payment cycle Weekly (7 days in advance)
Managing Sessions
Session change less than 1 hour before your session or the session is skipped No refund/credit or rescheduling possible.

Ability to replay session video + practice assigned.
No refund/credit or rescheduling possible.
Session change on the same day as the session (excluding the hour before your session) No refund/credit. Same week reschedule possible*.
Session change of a session the day before it’s scheduled $10 credit to you account.

Ability to replay session video + practice assigned.
$35 credited to your account or same week reschedule possible*.
Session change more than 48 hours before the session Move group in the same week possible.** Full credit if you can’t. Same week reschedule possible*. Full credit if you can’t.
Pre-Paid Bundles
  Group 1-to-1

10 session bundle per enrolment
(for single-enrolment family)

10% discount

5 session bundle per enrolment
(for multi-enrolment family)

10% discount
Refund of unused sessions Transferrable to another family enrolment
Managing Sessions for Bundles
Session change less than 1 hour before your session or the session is skipped No refund/credit or rescheduling possible.

Ability to replay session video + practice assigned.
No refund/credit or rescheduling possible.
Session change more than 1 hour before your session No refund/credit. Same week reschedule possible*.

Effective 1 July 2021

* Rescheduled sessions must take place before your next booked session and where the same tutor is not available, other tutors may be needed to utilised. Previously rescheduled sessions cannot be further rescheduled.

If you move or change a session with less than 2 days notice, no further changes can be made to that session. If you then choose to skip the session, please note that the session cost is non-refundable.

** You can move to another scheduled and running group, subject to availability, and must occur before the following week’s session.

Note: When redeeming the 'Starter Pack' discount, the amount paid for your first two tutoring sessions is non-refundable.